tk1 Privacy Policy

3 How We Use Your Data

tk1 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which we process your data are:

• Account Management: To create, maintain, and manage your tk1 account, including verifying your identity and age during registration and at any subsequent verification request.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial transactions on your account.
• Platform Operation: To deliver the games and services available on tk1, record game outcomes, and resolve any disputes relating to bets or transactions.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and any lawful requests from regulatory authorities.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account abuse, and any other conduct that violates the tk1 Terms and Conditions.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Responsible Gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, and to administer any responsible gaming tools you have activated on your account.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and game offering of the tk1 platform.

tk1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4 Data Sharing

tk1 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment Providers: We share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by their own data protection obligations.
• Identity Verification Services: Where required, we may share identity data with third-party KYC verification providers to confirm your identity and age. These providers are contractually bound to process your data only for verification purposes.
• Technology and Infrastructure Providers: tk1 uses third-party hosting, security, and analytics services to operate the platform. These providers access data only as necessary to provide their services and are bound by strict data processing agreements.
• Legal and Regulatory Authorities: tk1 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where we believe disclosure is necessary to protect the rights, property, or safety of tk1, our players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the tk1 business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

5 Cookies and Tracking

tk1 uses cookies and similar tracking technologies on the tk1.today website and mobile app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform. The types of cookies we use are:

• Essential Cookies: These are required for the tk1 platform to function. They enable you to log in, maintain your session, and use core features. You cannot opt out of essential cookies while using tk1.
• Functional Cookies: These remember your preferences — such as your preferred language or display settings — so you do not have to reset them each time you visit tk1.
• Analytics Cookies: These help us understand how players use the tk1 platform by collecting anonymised data about page visits, session duration, and feature usage. This data is used solely to improve the platform.
• Security Cookies: These help tk1 detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tk1 platform. tk1 does not use third-party advertising cookies or tracking pixels for external ad targeting.

6 Data Security

tk1 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and the tk1 platform.
• Encryption of sensitive data stored on tk1 servers, including financial information and identity documents.
• Access controls that restrict internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security assessments and vulnerability testing of the tk1 platform infrastructure.
• Secure, audited data centres with physical access controls for servers hosting tk1 data.
• Incident response procedures to detect, contain, and notify affected players of any data breach in a timely manner.

While tk1 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your tk1 account and never share your login credentials with anyone.

7 Data Retention

tk1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active tk1 account, and for a period of up to 5 years following account closure, to comply with legal and regulatory obligations.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in accordance with anti-money laundering record-keeping requirements.
• Identity Verification Documents: Retained for the duration of your account and for up to 5 years after closure, or longer if required by applicable law.
• Support Communications: Retained for up to 3 years from the date of the last communication, to allow us to reference previous interactions in the event of a follow-up query or dispute.
• Technical and Usage Data: Retained in anonymised or aggregated form for platform analytics purposes. Identifiable technical data is retained for up to 12 months.

When your personal data is no longer required, tk1 will securely delete or anonymise it in accordance with our internal data disposal procedures.

8 Your Rights

As a tk1 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of Access: You have the right to request a copy of the personal data tk1 holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly through your tk1 account settings.
• Right to Erasure: You may request that tk1 delete your personal data. We will honour erasure requests where we are not legally required to retain the data. Note that certain data — particularly financial records — must be retained for legal compliance purposes and cannot be deleted on request.
• Right to Restrict Processing: You may request that tk1 restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time through your account settings or by contacting support.
• Right to Data Portability: You may request that tk1 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

9 Minors

The tk1 platform is strictly for adults aged 18 and over. tk1 does not knowingly collect, store, or process personal data from anyone under the age of 18. Age verification is conducted during the registration process, and tk1 reserves the right to request additional proof of age at any time.

If you are a parent or guardian and believe that a minor has registered on tk1 using false age information, please contact us immediately at [email protected]. We will investigate the matter promptly, close the account, and delete all associated personal data as quickly as possible.

tk1 does not direct any marketing or promotional content toward individuals under the age of 18, and we take all reasonable steps to prevent minors from accessing the platform.

10 Policy Changes

tk1 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will:

• Update the effective date shown at the top of this document.
• Notify registered players of material changes via the contact details held on their tk1 account, where reasonably practicable.
• Display a notice on the tk1 platform for a reasonable period following any significant update.

Your continued use of the tk1 platform after a Privacy Policy update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how tk1 handles your personal data.

If you have any questions about this Privacy Policy or about a specific change that has been made, please contact our support team at [email protected] before continuing to use the platform.